Return Policy & Disclaimer

Last updated March 31, 2020

Thank you for your purchase. We hope you are happy with your purchase. Please be aware that due to the type of products that we are providing, there are no returns or refunds.

All sales are final.

If you have any questions concerning our return policy, please contact us at:
To keep our phone lines unclogged, please connect with us at

Mask Disclaimer:
We want to be very clear.

VA COVID Medical Supplies LLC was created due to massive shortages of PPE gear and critical medical supplies for US medical professionals, first responders, and eldercare workers in the COVID 19 / Coronavirus Pandemic. We are connected with automotive manufacturers who are able to leverage substantial global connections to their production network to provide these emergency supplies.

Our primary form of business is not in the medical equipment supply field. We know nothing more than the average person about KN95 masks. We do understand there is a difference between N95 and KN95. You need to do research on what your requirements are.

Further, we purchased these items in China and had them shipped to the USA using common carriers (UPS, FedEx, DHL, etc.). We have no direct knowledge about, or familiarity with, the places we purchased these masks from, or the manufacturing process. We have no ability to test these masks. We did use in-country local contacts who we have done other non-medical business with in the past. They acted as our eyes and ears and did the best job they could do to determine what were reasonable purchases. One thing that remains a constant belief is these masks are better than nothing. Certainly better than using scarves. But If you have access to N95 masks from known sources, then that should be your priority of usage.